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Onondaga Camp

Summer 2020 FAQs

Why is Onondaga Camp closed this summer?

The Province of Ontario has made the unprecedented decision to close all summer camps for the foreseeable future.  Because of this, Onondaga Camp has no choice but to cancel all of our Summer Programs for 2020.

Will I get a refund?

Yes, Onondaga Camp will be refunding families 100% of all fees paid, including the non-refundable administration fee.

When will I get my refund/how long will it take?

Refunds will be processed as quickly as possible and may take up to two weeks. Once processed, refunds can take up to 4 days to appear on a credit card statement.

If I cancelled because of COVID-19 concerns but it was before the camp closed, will I get a refund?

Yes, we are happy to provide full refunds, including the non-refundable administration fee for families who cancelled for concerns surrounding the pandemic after March 1st, 2020. Refunds will be processed as quickly as possible and may take up to two weeks.

If I cancelled between October 2019 and March 1st, 2020, do I get a refund?

The revised refund policy only applies to COVID-19 cancellations. If your cancellation was received before March 1, 2020 you would have received a $300 refund (per camper).  If you cancelled before March 1st, 2020, you will not receive the $200 non-refundable administration fee.

How will I get my refund (cheque vs. credit card)?

Payments made by credit card will be refunded by credit card. Payments made by e-transfer, cheque, bank payment or wire transfer will be refunded by cheque.

My camper was supposed to be an LIT 1 - what happens now?

We are currently exploring a number of remote learning opportunities with a goal to re-create virtually, as much of the LIT experience as possible.  We want to create an experience that is meaningful, personalized, engaging, relational, social and overall, “CAMPY!” We recognize that nothing can replace the actual experience of being in person together at camp…but we are going to do our best to provide you with something as positive and worthwhile as possible.

When will registration open for 2021?

We will be opening registration for the Summer of 2021 towards the middle of June for campers who were registered in 2020.

Is there a chance camp will operate in August?

In the event that the Province lifts or loosens the current restrictions, we will investigate running the summer programs, but only within the parameters of being able to deliver such programs safely and feasibly.

Will you be offering online programs in the summer if camp remains closed?

It is our intention to help cultivate and further the connections with camp and our community to the best of our ability, both through the summer and into the year ahead.  We hope to share those initiatives with you very soon.